Marketing & Business Development Specialist - Design-Build Residential Remodeling
Peacock & Company
Marketing & Business Development Specialist - Design-Build Residential Remodeling
Location: South Bend, IN (On-Site)
Crafting Homes with Meaning Since 1984
Peacock & Company is a design-build remodeling firm serving the Michiana region for more than 40 years. Our work spans kitchen and bath renovations, additions, whole-home remodels, and historic restorations, all grounded in craftsmanship, thoughtful design, and genuine care for the homeowners we serve.
We believe in:
- Collaboration -- between field, design, leadership, and client
- Ownership -- taking responsibility for outcomes, not blame
- Learning -- every project teaches us something
- Finishing well -- the experience matters, but the result matters most
We are not a high-pressure sales organization. We build trust, deliver excellence, and let the quality of our work speak for itself. If you are personable, proactive, relationship-focused, and love connecting people with great experiences, you'll thrive here.
The Marketing & Business Development Specialist is responsible for increasing awareness, referrals, and new client opportunities for Peacock & Company. This role focuses on relationship-building, community engagement, nurturing past client relationships, developing strategic referral networks, and sharing our story through social and brand content. This is a forward-facing, people-driven position, ideal for someone who enjoys meeting new people, fostering long-term relationships, and representing a brand with confidence and authenticity. This role reports directly to the President.
Key Responsibilities
- Build and maintain relationships with architects, designers, realtors, and key referral partners
- Meet with potential partners (coffee, site visits, industry groups, lunch-and-learns, etc.)
- Attend and represent the company at home shows, community events, open houses, and industry gatherings
- Maintain ongoing communication with past clients to encourage repeat work and referrals
- Coordinate review generation, thank-you touches, project milestones, and follow-up campaigns
- Create and manage homeowner satisfaction touchpoints throughout the remodel lifecycle
- Capture and share project progress stories in a friendly, client-centered style
- Assist with creating short-form video clips, photography, and project highlights
- Manage or support social media posting calendar (showing the real work and real people behind the builds)
- Support website project gallery updates and brand storytelling
- Help ensure new inquiries receive timely responses and a quality first impression
- Provide general support to the design/sales team for client onboarding and communication handoffs
- Track and report marketing activity performance and engagement results
Qualifications
- Outgoing, friendly, approachable communicator
- Strong relationship-building and follow-through skills
- Professional presence, emotional intelligence, and confidence representing the brand
- Strong writing and messaging skills; comfortable communicating with homeowners
- Organized, detail-oriented, and able to self-manage priorities
- Previous experience in marketing, business development, customer experience, or client relations preferred
- Experience in architecture, interior design, real estate, or residential construction is helpful but not required
- Most important: You enjoy connecting with people and building trust.
Compensation & Benefits
- Full-time, W-2 Employee.
- $50,000 to $60,000 annual salary, depending on experience
- Quarterly company-wide bonus opportunities
- SIMPLE IRA retirement program with company match
- Company-subsidized health, dental, and vision insurance
- Paid time off & paid holidays
- Company-branded gear and professional appearance support
- Opportunities to grow into higher leadership or strategic company development
Why You'll Love Working Here
- A stable, respected remodeling company with a 40-year reputation
- Positive, collaborative culture -- no ego, no blame, accountability without drama
- Leadership that trusts, supports, and empowers its team
- Work that has meaning -- helping families love where they live
Peacock & Company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information, military status, or any other protected characteristic under federal, state, or local law. We provide reasonable accommodations for applicants and employees as required by law.
- Company-branded gear and professional appearance support
- Company-subsidized health, dental, and vision insurance
- Full-time, W-2 Employee.
- Opportunities to grow into higher leadership or strategic company development
- Paid time off & paid holidays
- Quarterly company-wide bonus opportunities
- SIMPLE IRA retirement program with company match